Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS APPLY FOR ALL CUSTOMERS PURCHASING SAGA COPENHAGEN PRODUCTS DIRECTLY FROM www.sagacopenhagen.dk:

General information:

SagaCopenhagen Nature Simple Ambition ApS

CVR-nr. 40481478

Havnegade 98 

5000 Odense C

 

PERSONAL DATA:

 

We at Saga Copenhagen truly understand how important Data policy/privacy is, therefore We comply with EU’s recent DATA Policy and all personal information including but not limited to:

  • Name
  • Address
  • Contact information
  • Payment information
  • Etc.

Is kept safe and not sold/used/published to any third party. According to the Danish law, Saga Copenhagen has to keep your information for five years and afterward same will be erased.

We act under the Danish and EU data protection law and We make sure your Data is safe with us.

By request please contact info@sagacopenhagen.dk to view the Personal Data We have stored on you.

We automatically add your email to our Newsletter list after a successful purchase. You can always unsubscribe from our Newsletter list by clicking “unsubscribe” in the bottom of the e-mail.

 

DELIVERY, RETURN & COMPLAINS:

 

We strive to deliver your products within 2-4 working days subject to place of delivery. If the order is placed within 12:00 hrs on a weekday We do our utmost to ship the same day.

In case your products have not been received within 2-5 working days, please contact us on info@sagacopenhagen.dk We will then make sure to track and trace your order, if the package is lost for some reason, We will ship a new order asap.

As a company policy, You have 30 days return rights and in case you discover any flaws on our products, please return same to below address within a reasonable time in same condition/quality you received it in.:

 

Saga Copenhagen IVS
Havnegade 98
5000-Odense C
Denmark

CVR: 40481478 

Regarding possible complains towards our quality, sewing, etc. please contact us at info@sagacopenhagen.dk – We are doing our utmost in terms of quality checking all our products. We won’t sell items which are not in accordance with the quality, We, as company promise and stand for. By receipt of a product with flaws, We will without hesitating, replace or refund any damaged/bad quality items within two months. As Customer, you have 24 months warranty and if you may have an complain same will be taken care off as soon as possible. But same has to be informed “within a reasonable time” after you discover the flaw.

 

PURCHASING AT SAGACOPENHAGEN.DK:

 

You can only purchase our products via our website or via our retailers around the World. We as Saga Copenhagen, strive to have our website updated at all times and We are continuously developing new products, which you might see on our Instagram profile as “previews”, these products will likely be available in our shop abt. 2-4 months after.

The showcased prices on our website are all incl VAT/Taxes and the prices are all market-related. Once you confirm our purchase, you will receive a purchase confirmation email.

We keep us Without prejudice for any possible published errors in regards to price, availability, missed the delivery. If you placed an order and the product is meanwhile “sold-out”, We will contact you and refund the amount spend.

We offer various payment methods as listed below:

Danish issued credit cards and Mobile pay – no charge

  • Visa (1.45%)
  • Visa Electron (1.45%)
  • MasterCard (1.45%), Maestro (1.45%)
  • Other credit cards: (2.75%)

The credit card fees will be included in our final statement and the total amount will be deducted from your credit card once the order is shipped from our Warehouse. Our payment set-up secure that no amount larger than the order amount can be deducted from your credit card.

Available currency on the website: DKK or EUR